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Frequently Asked Questions

Frequently Asked Questions

Availability & Leasing

University East Apartments in Cleveland, Ohio offers newly renovated studio and one-bedroom floor plans designed for modern living. Each apartment features open-concept layouts, granite countertops, stainless-steel appliances, and large windows with custom roller shades. For current pricing and availability, visit our Floor Plans page or contact our leasing office.

You can easily schedule an in-person or virtual tour of University East Apartments by visiting the Schedule a Tour page on our website or calling our leasing office. Our team would love to show you around our newly renovated community in University Circle.

After selecting your preferred apartment, you’ll complete our secure online application, pay the application fee, and submit required documents. Applicants are screened for credit, income, rental history, and background checks. If eligibility requirements are not met, the holding fee will be refunded. For details, please contact our leasing team directly.

Most applications for University East Apartments are processed within 1–3 business days, depending on how quickly we receive your documents. Applicants applying from out of state may experience longer processing times due to state-specific restrictions.

We offer flexible lease terms ranging from 6 to 18 months. Availability may vary throughout the year, so contact our leasing office for current lease options and specials.

Yes. To join the waitlist, submit an online application with a $100 application fee per person. Our team will notify you as soon as your desired layout becomes available.

Pricing & Fees

Monthly rent at University East Apartments varies depending on floor plan, square footage, and availability. For the most up-to-date pricing, please visit the Floor Plans page or call our office.

Yes! Water, sewer, and heat are included in your monthly rent at University East Apartments, making budgeting easier and more predictable for residents.

The refundable security deposit typically ranges from $300 to one month’s rent, depending on credit screening results. Contact the leasing office for exact details.

A $100 non-refundable application fee per person is required to process your application. A $150 admin fee also applies, which will be credited toward your move-in costs once approved. For waived application and admin fees, ask about our Preferred Employer Program!

Yes, residents are required to maintain renters insurance with at least $100,000 in liability coverage. For guidance on setting up your policy, please contact our management team.

Pet Policies

Yes! University East is a pet-friendly apartment community in Cleveland, welcoming both cats and dogs.

We welcome up to two pets per apartment with a $300 one-time non-refundable pet fee and $40 monthly pet rent per pet. There is no pet deposit. Dogs are limited to 50 lbs each, and breed restrictions apply. Please contact our leasing team for the complete list of restricted breeds.

Yes. Our community includes a welcoming, pet-friendly atmosphere with nearby parks and walkable pathways throughout University Circle, Uptown, and Little Italy, perfect for strolls with your furry friends.

Apartment Features

Yes. Furnished apartments are available at University East. Contact our leasing office to learn more about furnished options and availability.

Every apartment at University East includes stainless-steel appliances such as a refrigerator, oven/range, microwave, and dishwasher, plus granite countertops, white shaker-style cabinetry, and a gooseneck faucet with pull-down sprayer.

Yes, University East Apartments features convenient on-site community laundry facilities available to all residents.

Yes. All apartment homes are equipped with air conditioning and heating for year-round comfort.

Community Amenities

Our community offers premium amenities including elevator access, a resident lounge, bike storage, package room, and 24-hour emergency maintenance. Residents also enjoy convenient ground-level retail, laundry facilities, and professional management support. Visit our Amenities page for the complete list.

Yes! University East is a completely smoke-free apartment community in Cleveland.

Parking is available for residents on a first-come, first-served basis. Please contact the leasing office for current parking availability, details, and any applicable fees.

Yes, residents can relax or study in the resident lounge, a comfortable space perfect for connecting, working, or unwinding.

Yes, our 5-story building includes elevator access for added convenience.

Yes! Indoor bike storage is available for residents who prefer cycling around University East, Uptown, and Little Italy.

Location & Neighborhood

University East Apartments offers unbeatable transit access. The HealthLine bus route is right outside your door, providing convenient connections to Midtown, Downtown Cleveland, and surrounding neighborhoods.

Located in the Uptown District of University Circle, University East is just steps from restaurants, cafes, and shops in Little Italy and minutes from the Cleveland Museum of Art, MOCA, Severance Music Center, and the Cleveland Botanical Garden.

Our prime location places you across from Case Western Reserve University, University Hospitals, and near the Cleveland Clinic, Cleveland Institute of Music, and Cleveland Institute of Art.

Residents enjoy short commutes to top Cleveland employers including Cleveland Clinic, University Hospitals, Case Western Reserve University, PNC, and KeyBank.

University East is just steps from Uptown Cleveland and only minutes from the restaurants and cafes of Little Italy, giving residents access to some of the city’s best dining and culture.

Policies & Procedures

Maintenance requests can be submitted online through the resident portal. For emergencies, 24-hour maintenance service is available by calling our main office.

If you need to end your lease early, an early termination fee will apply. Please contact management for details.

Subletting is not permitted. Please contact our office for more information.

Guests are welcome at University East Apartments. For extended stays, please notify the leasing office in advance. Refer to your lease agreement for complete guest policy details.

Rent payments can be made through our secure online resident portal using ACH or major credit cards. Personal checks are not accepted.

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